Responsible AI Use at Work
Covers the judgement calls staff face daily: what data may go into a tool, when a human must review, and how to record what was done. Delivered against your organisation's own AI policy.
Prefer to start on your own? Self-paced course, £99: Secure Use of AI Tools at Work
Runs most often inFinancial services and bankingHealthcare and life sciencesPublic sectorProfessional servicesEducation
What participants can do afterwards
- Classify what information may and may not be entered into an AI tool
- Identify tasks that require a human decision maker
- Recognise bias and unfair outcomes in AI-assisted work
- Record AI involvement in a piece of work so it can be reviewed later
- Make the ambiguous calls with confidence rather than guesswork
Modules
4 modules, 6 facilitated hours.
1.What may go in
1.5 hrsData classification applied to AI tools, using your organisation's own policy.
- Classify information against your organisation's AI policy
2.What must come back to a person
1.5 hrsIdentifying decisions that cannot be delegated to a tool.
- Identify tasks requiring a human decision maker
3.Leaving a record
1 hrsRecording AI involvement so work can be reviewed after the fact.
- Record AI involvement in a piece of work
4.The judgement calls, practised
2 hrsA scenario clinic: ambiguous cases drawn from the organisation's own work, argued to a decision in small groups.
- Argue an ambiguous case to a defensible decision
How it is delivered
A facilitator runs the course live, in person or live online. Attendance is taken per session, participants submit work against the modules above, and a facilitator grades it. Those records stay with the organisation and can be exported.
Further reading
EU AI Act Article 4: what L&D actually has to do is the public briefing that sits next to this course.