Skip to courses
All courses
Technology adoptionManager8 hrsIn person / Live online / Blended

Running a Rollout That Sticks

Most technology failures are adoption failures. This is about the twelve weeks after go-live: who champions it, what you measure, and how to tell early that it is not landing.

Enquire about this course Explore what you’ll learn

Prefer to start on your own? Self-paced version, £129: Running a Technology Rollout

Runs most often inHealthcare and life sciencesPublic sectorFinancial services and bankingEducation

What participants can do afterwards

  • Plan a rollout around the people who have to change how they work
  • Identify and support the group that will decide whether it sticks
  • Measure adoption rather than deployment
  • Recognise a failing rollout in week three instead of month six
  • Turn each rollout into a better next one

Modules

5 modules, 8 facilitated hours.

  1. 1.Who has to change

    2 hrs

    Mapping the rollout onto the people whose work actually changes.

    • Map a rollout onto the people it affects

  2. 2.Champions and blockers

    2 hrs

    Finding the group that decides adoption, and what they need.

    • Identify and equip the group that decides adoption

  3. 3.Measuring adoption

    1.5 hrs

    Metrics that show use rather than deployment.

    • Measure adoption rather than deployment

  4. 4.Reading the early signals

    1.5 hrs

    Spotting a failing rollout while it can still be fixed.

    • Diagnose a struggling rollout early

  5. 5.The rollout retrospective

    1 hrs

    Closing the loop: what the last rollout taught, captured while it can still shape the next one.

    • Run a retrospective that improves the next rollout

How it is delivered

A facilitator runs the course live, in person or live online or blended. Attendance is taken per session, participants submit work against the modules above, and a facilitator grades it. Those records stay with the organisation and can be exported.

More technology adoption courses

LeadershipDigital Change Without the TheatreA half-day for the executive team that owns a change portfolio. Fewer initiatives, honest sequencing, and permission to stop things - the unglamorous decisions that decide whether digital investment lands.4 hrsLeadershipTechnology for Non-Technical LeadersEnough understanding to ask good questions and not be sold to. For directors and executives who sign off technology decisions without a technical background.5 hrsManagerChoosing Technology WellFor the manager who has to pick between three vendors and live with the answer. Covers evaluation against your own requirements rather than the vendor's demo script.6 hrs