All self-paced coursesSelf-paced AI courses for professionals
Self-paced AI courses for professionals
These courses teach the working skills employers now expect from people who use AI tools: writing a clear instruction, checking what the tool produces, keeping company data safe, and knowing what the EU AI Act asks of staff.
Every course is built on realistic workplace material. You practise with immediate feedback, pass a scenario assessment, and finish with a piece of work you sign, which a manager or client can verify online.
- 36%Of UK adults feel able to use AI appropriately.KPMG and the University of Melbourne, Trust, attitudes and use of AI: UK insights, 2025
- 22% to 94%Hallucination range across 26 leading AI models.Stanford HAI, AI Index Report 2026, Responsible AI chapter
- 65%Of UK workers say they intentionally use AI for work.KPMG and the University of Melbourne, Trust, attitudes and use of AI: UK insights, 2025
- AIPrompt Engineering for Professional WorkAvailable now
Prompt Engineering for Professional Work teaches professionals to give AI tools clear, complete instructions and to check every reply before it is used. You finish with a signed prompt card your team can reuse, and fewer drafts that need rewriting or promise things nobody agreed.
Certificate included - AIAI Output VerificationAvailable now
AI Output Verification teaches professionals who pass on AI-generated text under their own name to check every claim against a source before it leaves their desk. You finish with a verification note a colleague can follow and repeat, and your organisation sends out fewer confident answers that turn out to be wrong.
Certificate included - AIApplying AI in Daily WorkAvailable now
Applying AI in Daily Work shows professionals who have tried an AI tool, but not yet kept using it, how to bring it into three pieces of work they already own. You finish with a weekly plan that sets out each task, its check and a review day, so the habit lasts beyond the course.
Certificate included - AIAI for Writing and CommunicationAvailable now
AI for Writing and Communication teaches professionals who write briefings, proposals and reports to turn a fast AI draft into work they are prepared to sign. You finish with one finished piece of real work and a short writing standard, so your readers get clear claims and no promises you cannot keep.
Certificate included - AIDesigning AI Agents for Business WorkflowsAvailable now
Designing AI Agents for Business Workflows teaches process owners and team leaders who are not engineers to decide whether a task needs an agent and, if it does, to scope it clearly. You finish with a one-page agent brief that an engineer or vendor can build from, including the step where a person must approve.
Certificate included - AISetting Up and Supervising AI AgentsAvailable now
Setting Up and Supervising AI Agents teaches the person who configures an agent in a licensed tool to build it from a brief and test it before anyone relies on it. You finish with a supervision note for one real agent, naming who reviews its work, how often, and who can switch it off.
Certificate included - AIAI for Customer CommunicationsAvailable now
AI for Customer Communications teaches advisers, account managers and small business owners to draft customer replies, proposals and complaint responses with AI and to spot every sentence that commits the organisation. You finish with a send-or-hold note that a new starter could follow, so fewer messages promise what nobody has approved.
Certificate included - AIAI-Assisted Analysis and ReportingAvailable now
AI-Assisted Analysis and Reporting teaches analysts, finance staff and report writers to use AI on real figures without reporting a number they cannot rebuild. You finish with a working file for one real report that records the source data and the method behind each figure, so a colleague can reproduce every result.
Certificate included - AISecure Use of AI Tools at WorkAvailable now
Secure Use of AI Tools at Work teaches team leaders and managers to sort what goes into AI tools into what is fine, what needs care and what must never be pasted. You finish with a written team rule, tested on a real prompt, that a new colleague could follow on day one.
Certificate included - AIAI Literacy under the EU AI ActAvailable now
AI Literacy under the EU AI Act explains to managers and team leaders, in plain terms, what Article 4 asks of organisations using AI and what it does not. You finish with a one-page AI literacy plan that prepares a record of the measures taken and states plainly what it does not claim.
Certificate included
Courses by role
Questions about these courses
- Which AI course should I take first?
- Most professionals start with Prompt Engineering for Professional Work, because it teaches how a model uses the instruction it is given. AI Output Verification is the natural second course, because it teaches how to check what the model produced before anyone relies on it.
- Do I need a technical background?
- No. The courses are written for people in operations, customer, people, finance, and management roles. Every term is explained before it is used, and every exercise uses the kind of document you already handle at work.
- Do these courses help with the EU AI Act literacy duty?
- Article 4 of the EU AI Act has required providers and deployers of AI systems to take measures to support the development of AI literacy among their staff since 2 February 2025. After the Digital Omnibus on AI in July 2026, the law does not require any specific level of AI literacy for any individual. Our courses provide documented, assessed training that can form part of those measures. The signed record states what was completed and does not claim compliance with any regulation.
If your team would benefit from a trainer in the room, our trainer-led courses are listed on the Academy.